KSUCVM • CaTS

CVM Network Policies and Procedures

Approved 18 November, 1999 by Dean's Administrative Council
First Edition

1. Introduction

The KSU College of Veterinary Medicine (CVM) network is a local area network (LAN) located in the College of Veterinary Medicine Complex. The CVM network is connected to the KSU campus network, which is in turn connected to worldwide Internet. The CVM network is made up of over 300 PC workstations and servers. Services provided by the network include distributed file service, tape archive, remote printing and remote job execution. The CVM network also provides connection to the services provided by Kansas State University’s Computing and Network Services (CNS), including access to users’ campus Unix accounts, WWW, and Usenet News.  Three Novell servers and 2 WindowsNT servers provide the majority of services available to the College of Veterinary Medicine.  A Novell account (sometime call a Network account) is required to access services provided by the CVM Network.  

The policies and procedures stated in this document are the result of efforts to educate the users of the network about the services that are available, what the rules are, and how to more effectively utilize network resources.

Contents:


2. User Accounts

User accounts are used for access to the College of Veterinary Medicine network services, and for access to the university’s network and the Internet. There are three types of accounts: faculty/staff, student, and student worker accounts. The accounts are created on the premise that once a user has an account, that account will be active as long as the user is employed by, or a student of the College of Veterinary Medicine. Each account is assigned to one user who is responsible for all actions of the account.

2.1. Types of Accounts

2.1.1. Faculty/Staff
CVM faculty/staff may be assigned an account for instructional use. Disk space for faculty/staff is provided by the College of Veterinary Medicine.  File maintenance is the responsibility of the user.
 

2.1.2 Student 
KSU veterinary students are authorized to have network accounts from the College of Veterinary Medicine. This type of account has limited access to the network resources. The student assigned to the account will be responsible for all network transactions associated with the assigned account.
 

2.1.3 Student Workers
Student workers are authorized to have network accounts from the College of Veterinary Medicine. This type of account has limited access to the network resources. The student assigned to the account will be responsible for all network transactions associated with the assigned account.
 

2.2. Account States

Accounts have four distinct states of existence. These states indicate the activity of the account from its creation to its deletion.

 2.2.1. Creation
When an account is created, the following items are established: 

·        
A unique username (also called userid). The network system administrator assigns the username. The assigned username may not be subsequently changed.
·        
a unique e‑mail address (username@vet.k-state.edu)
·        
a home directory for storing the user's files
·        
a user information sheet

The user information sheet is printed for each account upon its creation. The user information sheet contains the username, information to set password, e‑mail address, location of the home directory, as well as other information useful to the novice user. The user information sheet may be picked up from the CVM Computing and Technical Support group (CaTS) or the Network Administrator, and a signature is required.  

2.2.2. Active
Once the user information sheet has been picked up, the account is considered active. Accounts will remain in the active state until one of the following criteria is met:

·        
the user has relinquished network privileges (i.e., upon graduation)
·        
the account or owner of the account has been found violating any portion of this policy
·        
the owner of the account is no longer employed by or enrolled at KSUCVM  

2.2.3. Pending delete
Active accounts are changed to the pending delete state prior to deletion. The pending delete state is an intermediate step between an active account and a deleted account. In the pending delete state, all network access will be denied and electronic mail addressed to the account will be returned to the sender. Some files may be archived and deleted. An account may be reactivated from the pending delete state.
 

2.2.4. Deleted
When an account is deleted, the username will be considered unused and all files belonging to the user will be deleted. Electronic mail sent to the user will be rejected. 

2.3. Sharing Accounts

Any abusive activities initiated from your account will be traced back to the owner of the account, and the owner will be held responsible. The behavior of someone with whom you have shared your account becomes your responsibility. It is, therefore, policy that College of Veterinary Medicine network accounts are not to be shared. Each account has one user. If users wish to share information or otherwise collaborate in a group, then the users shall use appropriate file permissions combined with optional group membership to share data.

2.4. Password Selection

Perhaps the most vulnerable part of any computer system is the account password. Any computer system, no matter how secure it is from “hackers”, can be fully exploited by intruders who can gain access via a poorly chosen password. It is important to select a password that is not easily guessed and to not share the password with ANYONE.

Here are some suggestions for choosing a good password:
·        
DON'T use any variation of your login name (i.e., reversed, capitalized, doubled, etc.)
·        
DON'T use any variation of your first, middle, or last name
·        
DON'T use your spouse's or child's name; this information is easier to obtain than you might think
·        
DON'T use other information easily obtained about you; this includes license plate numbers, telephone numbers, social security numbers, the make of your automobile, the name of the street you live on, the room number or building in which you work, etc.
·        
DON'T use a password of all digits
·        
DON'T use a password of all the same letters
·        
DON'T use a word contained in English or foreign language dictionaries, spelling lists or commonly digitized texts such as the Bible or encyclopedia
·        
DON'T use a password shorter than five characters
·        
DON'T use a colon in your password
·        
DO use a password with non‑alphabetic characters (digits or punctuation)
·        
DO use a password that is easy to remember, so you don't have to write it down
·        
DO use a password that you can type quickly, without having to look at the keyboard


Methods of selecting a password which adhere to these guidelines include:

·        
choosing a line or two from a song or poem, and using the first letter of each word
·        
alternating between one consonant and one or two vowels, up to seven or eight characters This provides nonsense words which are usually pronounceable, and thus easily remembered

2.5. Changing Your Password

Users are required to change their password periodically. Changing your password periodically will frustrate even the most patient intruder. The network software will require you to change your user account password every 6 months.  You will be notified during login when your password has expired, and you will be prompted to change it. The procedure for changing your password at any other time is available on the CaTS website at http://www.vet.k-state.edu/depts/cats/techinfo/password.htm. 

2.6. Determining Account Misuse

Often, users are the first persons to detect unauthorized use of their account. If this occurs, please notify the system administrators immediately. There are several ways to detect unauthorized use of your account:
·        
if strange files appear or disappear in your directories
·        
if you get mail from someone referring to a mail message you did not send 

2.7. Account Requests

Requests for accounts or changing account information can be made to CaTS by calling 2-4725 during normal work hours. The requests are typically processed in the morning with a one-day turnaround. 

2.7.1. Requesting a new account
Users must request a new account by completing a New Account Request form. Information must include:

·        
proof of current enrollment or employment
·        
student or employee identification number
·        
student or employee classification
·        
year or department

The application a for new account requires that the user sign an agreement stating that the user understands and will abide by all policies regarding the use of the Kansas State University College of Veterinary Medicine network. 

2.7.2. Requesting additional group membership
There are times when a group of users need to work together on projects. If a group of users wishes to share data only among themselves they can become members of a new group.  Requests for new groups can be made with proper justification of the purpose of the group and identification of a user who will be responsible for who the group members will be, and the deletion of the group after the project is completed.
 

2.7.3. Requesting a new password
Sometimes users forget their password. If this happens, a new password can be given to the account. The Request for New Password form requires proof of enrollment/employment and photo identification (preferably a student or employee ID).


3. Authorized Access to Network Resources

3.1. Physical Access to Equipment

Many College of Veterinary Medicine faculty and students have access to network resources. These resources may be printers, workstations, PCs, network wiring or connection equipment, etc. Anything that is connected to the network can be considered a resource. Some of these resources are necessarily kept physically secure. Others may be readily accessible to the public at all times.

3.2. Access to Networked PCs

General access to networked PCs for College of Veterinary Medicine network users is currently limited to the Trotter Hall computer lab, and the computing lab in Mosier Hall.  Trotter Hall lab hours are the same as those of the Vet Med Library, except that the lab closes ˝ hour before the library each evening.  The lab is occasionally reserved for classes and exams. 

3.3. Access via the Internet

Wide-area a ccess to College of Veterinary Medicine network services is limited to access via the CVM World Wide Web server and FTP servers.  

3.4. Adding Resources to the Network

The a ddition of network resources (as stated in 3.1 above) to the College of Veterinary Medicine network, should be coordinated with CaTS. This includes workstations, microcomputers, networked printers, or any other computing and networking hardware.


4. User Rights and Responsibilities

4.1. Use of Licensed Software

There is a large quantity of copyrighted and licensed software available for use on the College of Veterinary Medicine network. Typically most of the application on the network are for use throughout the college. However, some software may be licensed only to a particular group. Other software may have a "floating node" license that limits the number of concurrent users. Copyrighted and licensed software and documentation may not be duplicated unless it is explicitly stated that you may do so. If you have any doubts about what can be copied, please call the CaTS hotline at 2-4725.

4.2. Use of Storage Resources

The file servers on the College of Veterinary Medicine network have a large, but finite, amount of disk space. If a user consumes large amounts of disk space, others will be affected.  There are limits set on the shared data volumes so that this will not become a problem.  If you require more space than the allocated amount, departments may purchase more space for their use. 

4.2.1. Methods for reducing disk usage
The best way of reducing your disk usage is to delete any unused files. Good candidates for deletion are backup files (i.e. file.bak, file.old, file.tmp
). If you have a large volume of picture files (i.e. file.bmp, file.jpg, file.gif), back them up to disk, tape, or CD. 
 

4.2.2. Disallowed files
The following file types should not be transported, stored, printed, or otherwise exist on any of the College of Veterinary Medicine network servers:

·        
files not used for the purposes of  education, research, or extension
·        
scanned, copyrighted material
·        
GIF, JPEG or other image files not used for academic purposes 

4.3. Use of Printing Resources

Many printers are available to network users for print services. The types of printers vary from ASCII line printers to PostScript laser printers and full-color copiers. There is a color printer available at the Instructional Technology Center (ITC) in 1 Trotter Hall for color overheads, glossies, and prints. Contact ITC for service and pricing. Only those printers operated by CaTS and designated as general use printers are subject to the usage guidelines herein.  The following activities should be avoided:
·        
printing multiple copies of the same document; use copy machines instead
·        
loading or printing any media for which the printer is not designed to use; prohibited materials include resume paper, transparencies, envelopes, etc.
·        
printing manual pages from online documentation such as WordPerfect; most documentation sets are available in hardcopy from CaTS or in the public access
laboratories

·        
any activity which could harm the printer or print server
·        
any activity which would deny the service of the printer to others

4.4. Use of Archiving Resources

Several methods exist for making permanent archives of data on the network. Every PC has a 1.44Mb floppy disk drive, which will accept high-density 3.5" floppy disks.  The use of tape backups or Zip and Jaz drives is also a good idea.  ITC offers CD-recording services.

4.5. Use of Remote Non‑Veterinary Medicine Resources

The CVM network is directly connected to the Kansas State University network. There are services provided to CVM users by other divisions of Kansas State University. CVM network users are bound by the policies of the resource provider when using resources outside of the CVM network.

4.6. Use of Electronic Mail

Electronic mail (e‑mail) is the primary form of communication between individuals on the network. Users are encouraged to read their e‑mail regularly. Electronic mail provides an easy mechanism for exchanging information between users. Any file type can be sent via e‑mail including executable programs, but large files (>1MB) should be sent via FTP. E-mailed files will be automatically compressed, encoded, mailed, received, decoded and uncompressed by the mail program (GroupWise). The attachments can be save to a file by using tools associated within GroupWise.

4.7. Usenet News

KSU CNS provides Usenet news service. Users can read articles in the College of Veterinary Medicine by using a web browser (Netscape), or a news browser client (WinVN).  The Usenet rules and much useful information can be found in the news.announce.newusers newsgroup.


5. Abuse of Network Resources

This section serves to provide specific examples of the types of abuses that are covered by Federal, State and local laws, as well as university policy. This list is by no means complete and is subject to change without notice as new ways of abusing resources are discovered and new legislation is passed. Penalties for abuse of network resources include, but are not limited to, temporary restriction of network privileges, permanent restriction of network privileges, and criminal prosecution.

5.1. Theft and Vandalism

Theft and vandalism of network resources will be handled by the appropriate authorities (Kansas State University Police and/or Riley County Police). The College of Veterinary Medicine will pursue and support criminal prosecution of individuals suspected of theft and/or vandalism.

5.2. Unauthorized Use of Network Services

Anyone, for whom an active account does not exist, found using any College of Veterinary Medicine network services, will be referred to the appropriate authorities. For CVM staff, students, and faculty, the individual's department head and dean will be notified. Incidence involving individuals not directly associated with the college will be handled by the KSU Police Department. If direct expenses are incurred by the College of Veterinary Medicine during unauthorized used (i.e., paper, printer supplies, etc.), the College of Veterinary Medicine reserves the right to pursue full reimbursement of those costs from the individual. Use of restricted network services without authorization is considered an abuse of privilege and may result in restriction or denial of network access. Current restricted‑use network resources include printers reserved for use by an individual, department or research group, and servers, which have restricted login access. 

5.2.1. Breaking into accounts
Any attempt to gain access or to use an account other than by the owner will be considered a violation of network policy. Such attempts include, but are not limited to, gaining access to a user's account while the user is away from a terminal or a workstation, or efforts to determine another user's password by closely watching a login. If you find another user logged on but not near a machine, you should try and locate the user, and, if not found, log the user out immediately.

5.2.2. Cracking passwords                                                                                                               

Any attempt to crack or otherwise obtain passwords is prohibited. Storing or transferring encrypted or unencrypted password information is prohibited. Writing, transferring, compiling or running programs designed to guess passwords or otherwise gain unauthorized access to user or system accounts or passwords is prohibited. This includes programs or techniques designed to trick users into divulging their password.

5.2.3. Access to information
Unauthorized access to information contained in a user's home directory is prohibited, even if the files are readable and/or writeable. When in doubt, don't read, copy, or change other users' files.
 

5.2.4. Modifying files
Modifying files anywhere on the system without consent of the file's owner is prohibited. This includes writing or modifying files that have file permissions set to allow modification or writing. This also includes creating new files, renaming, or deleting existing files in directories that may have directory permissions set to allow creation or modification of files. When in doubt, don't write.
 

5.2.5. Receipt and distribution of copyrighted material
Use of network services for the receipt, distribution, or use of and copyrighted software or material without the express consent of the copyright owner is prohibited. 

5.3. Personal and Pecuniary Use of Resources

The use of CVM computing and network resources for personal or pecuniary purposes is prohibited.

5.4. Licensing and Copyright Infringement

Most software packages and applications are licensed and/or copyrighted. Most licenses and copyright agreements specifically prohibit copying or unauthorized use of the software or data. When in doubt, don't copy.

5.5. File Storage

Many gigabytes of disk storage are available to users on the CVM network. However much total disk space is available, it will eventually all be used. User accounts are set up such that each user has a home directory for storing files. The home directories are located on the VETMAIL server. There is also disk space available for temporary storage of larger multimedia files on the VETMEDIA server.  Since there is a limited amount of disk space free, all users are encouraged to control their disk usage by archiving and deleting old or unused files. Users should also try to avoid duplicating files that are available elsewhere on the network (such as files located in the x:\dist directory). Disk quotas must be enforced on all home directories.

5.6. Electronic Mail and Communications

Electronic mail is the primary communications tool used by network users. Due to the design goals of the Internet, electronic mail security is not very strong. Therefore e‑mail should not be used to transfer secure or confidential information.  The College of Veterinary Medicine follows the electronic mail policies outlined for Kansas State University (Appendix B) with the following amendments:   

·         The system administrator will need written approval from the Dean of the College of Veterinary Medicine to access specific mail and data for the purposes of retrieving business related information, investigating reports of violation of University policy or local, state or federal law, or complying with legal requests for information.

5.7. Violation of Remote Site Policy

Users of remote sites or remote site services are bound by the rules and policies of the remote site. If you do not know the remote site's rules and policies, adhere to those outlined in this document. 

5.8. Other Forms of Abuse

5.8.1. Worms and viruses
Anyone knowingly attempting to proliferate, write, or ftp worms or viruses of any size, shape, or form will be remanded for criminal prosecution.  

5.8.2. FTP
Using FTP to transfer files to or from remote sites that violate the policies of the remote site is prohibited. In particular, transferring files which are extremely large, contain material offensive to either site, contain information to be used for pecuniary interests of any party, or contain monetary or sexual solicitations is prohibited.


6. Network Administrators' Responsibilities

Network Administrators are held to a higher standard than the average user because they have the capability and responsibility to maintain system integrity. In the Novell NetWare operating system, such users are given super-user access that allows them to read, write, or execute any file on the system. Thus, systems administrators must be entrusted with the security and privacy of all data on the network. 

6.1. Privacy Considerations

Network Administrators have access to users' private information. Systems administrators are required to protect the confidentiality and integrity of this information. 

6.2. Liability

Network Administrators are not liable for any loss of data or loss of service on the CVM network.

6.3. Investigation of Violations

Network Administrators are charged with investigating violations of CVM  network policy. During such investigations, the Network Administrator may have complete access to all data on the CVM network as needed for the investigation.


7. Enforcement

7.1. Temporary Access Restriction

An individual account's access to the College of Veterinary Medicine network may be temporarily restricted due many reasons, including:

·         maintenance or servicing of network resources

·         investigation of College of Veterinary Medicine network policy violation 

Temporary access restrictions are intended to be short lived and usually require the account's owner to contact the Network Administrator for reactivation. Note that investigations of network policy violations may require any number of potentially affected accounts to be temporarily restricted. The owner of the account may not be the object of the investigation if, for example, it may be suspected that a third party has cracked the user’s password.

7.2. Permanent Access Restriction

The Dean of Veterinary Medicine or the affected users’ department head must approve permanent access restrictions. All accounts assigned to a user may be restricted and future network privileges denied.


8. Reporting Problems

8.1. Physical Security

Physical security is the most important part of system security. Obviously electronic security means nothing if the whole machine is stolen. Users should be aware of what networked machines are in their vicinity and keep an eye out for any suspicious activity. Doors to laboratories should be closed and locked if there are no more users in the lab.  

8.1.1. Theft and vandalism
Theft and vandalism should be reported to the Kansas State University Campus Police as well as College of Veterinary Medicine Computing Group.

8.2. Electronic Security

Electronic security is also the responsibility of all users. Users should periodically examine their files for unusual activities. Contrary to popular belief, Network Administrators are not omniscient nor omnipresent, so suspicious activities are often reported first by wary users. 

8.2.1. Notification of local system administrators
Violation of College of Veterinary Medicine network policy should be brought to the attention of the Network Administrator as soon as possible. Depending on the nature of the violation, electronic mail or telephone call is the best method of alerting the Administrator.

8.3. Recovery of Deleted Files

User home directories are incrementally backed up onto tape every working day, and complete backups are performed bi-monthly. To request restoration of deleted files, Contact the CaTS Hotline with the following information:

·         exactly which file(s) need to be restored; include the directory in which the files were located (i.e. my home directory, file test.data)

·         the date and time the file(s) were created

·         the date and time the file(s) were last modified

·         the date and time the file(s) were deleted

If located on tape, the files will be restored and placed in a directory named RESTORED in the user's home directory. It is the responsibility of the user to move these files to their appropriate place and delete the RESTORED directory.

Note: files that are restricted under the College of Veterinary Medicine network policy will not be restored.

 


Any corrections, additions, or suggested changes to this document can be e-mailed to the CaTS coordinator at cats@vet.k-state.edu.

 

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This section was last updated on:Thursday September 04 2003

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